Shipping policy

Shipping & Delivery Policy

Last Updated: 15 Sep 2026

We deliver products to eligible locations within India and, where offered, selected international destinations.

1. Order Processing

Orders are generally processed within [1–3] business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or during major sales may require additional processing time.

2. Delivery Time

Estimated delivery time within India is approximately [3–7] business days after dispatch.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Remote-area delivery

  • High-volume sale periods

  • Events outside our reasonable control

The delivery estimate is not a guaranteed delivery date unless specifically stated otherwise.

3. Shipping Charges

Shipping charges will be displayed at checkout where applicable.

We may offer free shipping on selected products, order values, or promotional campaigns.

4. Order Tracking

Once your order has been dispatched, we may provide a tracking number through email, SMS, WhatsApp, or another available communication channel.

You can also contact us at [Support Email/WhatsApp] for assistance.

5. Incorrect Address

Customers are responsible for providing an accurate shipping address and contact information.

If an order is returned to us because of an incorrect or incomplete address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply before reshipment.

6. Delayed Delivery

If your order is delayed beyond the expected delivery period, please contact us so that we can check the shipment status with the relevant courier.

Courier delays do not automatically qualify an order for cancellation or refund where the order remains in transit.

7. International Shipping

If international shipping is offered, customers may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by the destination country.

Such charges are generally outside our control.

8. Lost or Damaged Shipments

If a shipment appears lost or arrives damaged, please contact us promptly with your order details and supporting photographs where applicable.

We will coordinate with the relevant shipping provider and provide an appropriate resolution subject to verification.